Update on my 1st draft

I felt overwhelmed when I started the paper for my first draft, but as I got started with it I felt better. I hope I did it correctly. I felt like this was a good process to go thru when actually trying to add a new class to the program. I am trying to think of ways I would use this on my job and so far I have not been able to come up with anything but I am SURE there are many ways.

I think if I were in management it would be of a great benefit to learn how to do an investigative report.